Return Period: We want you to be completely satisfied with your purchase. If you’re not, you may return your item(s) within [X] days of receipt for a full refund or exchange.
Eligibility for Returns: To be eligible for a return, the following conditions must be met:
- Items must be unworn and in their original condition.
- All tags and packaging must be intact.
- Customized or engraved items cannot be returned unless there is a manufacturing defect.
How to Initiate a Return:
- Email us at dv@stylinwithdivya.com with your order number and the reason for the return.
- We will provide you with a return authorization and instructions for shipping the item back to us.
Return Shipping:
- Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.
Exchanges: If you wish to exchange an item for a different size or style, please follow the return process and place a new order for the desired item.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within [X] days of receipt. We will arrange for a replacement or refund at no cost to you.